Customer Research
Turn your own research assets and live community signal into ranked customer insights and a primary-research plan.
Scenarios
Tags
Estimated duration
Usually 8-25 min
30-day retention before cleanup
Results, submitted inputs, and uploaded file metadata are kept for 30 days after execution, then cleaned up.
HistoryUse this to understand what customers actually think, say, and struggle with. It analyzes materials you already have (interview or sales-call transcripts, survey exports, your own review exports), optionally mines unprompted public signal from communities, and — where only customers can answer — designs the interview or survey plan.
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Prepare: product, research goal, the questions you need answered, your audience, and optional own materials.
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You get: ranked themes with verbatim quotes and sources, a customer-language bank, evidence notes with sample sizes, conflicts stated openly, and a primary-research plan.
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Use it for: problem discovery, voice-of-customer, win-loss analysis, and ICP refinement.
Output sample
Customer research preview What the result contains - Ranked themes with verbatim quotes - Customer-language bank - Evidence notes and conflicts - Primary-research plan The final report adds evidence, reasoning, and recommended next actions.