Churn Prevention

churn-prevention

Design cancel flows with exit surveys and dynamic save offers, set up failed-payment recovery, and run retention reviews.

Pricing & runtime

Current price: 25 Credits per run
Timeout: up to 1200s
Brand Context: Optional — pass a brand_context_id

Prices are calibrated against real run costs and may change — the credit_cost returned when creating a run is authoritative.

Input parameters

Pass these under the input object of POST /api/v1/runs.

Key	Type	Required	Label & description
product_description	short_text	Required	ProductWhat the product is.
mode	select	Optional	ModeWhat to build or review.Options: Build cancel flow, Optimize existing flow, Dunning / failed payments, Retention review
churn_situation	long_text	Optional	Churn numbersYour own churn rate, subscriber count, MRR, current cancel behavior.
billing_platform	short_text	Optional	Billing setupProvider, intervals, pause/downgrade support.
usage_data	long_text	Optional	Usage & reasonsYour own activation metric and past cancellation reasons.
constraints	short_text	Optional	ConstraintsB2B/B2C, cancel-policy requirements, tone.
interaction_language	select	Optional	Report languageControls the language of the generated report.Options: English, Chinese

Request example

Covers every required field. Optional fields follow the same pattern.

curl -X POST https://api.TODO-APP-DOMAIN/api/v1/runs \
  -H "Authorization: Bearer $SUPAMARKETERS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "app_slug": "churn-prevention",
  "input": {
    "product_description": "example text"
  }
}'

What you get back

A 201 response returns run_no, credit_cost, stream_url and result_url (relative paths). Stream progress from stream_url and fetch the terminal result — summary and output — from result_url. Results stay available for the App's retention window (30 days by default).